Dude was awesome. Told me 10 minutes to get there opened truck. Really quick was on my way. Awesome work truck driver

Truck snapped the drive shaft. Quick and friendly service! Never disappoints!

Had a container of my Boss abandoned by a driver they got it towed back to the place it was picked up at very prompt service!!!

Always there for you when you’re in need.

Very professional,and timely.

They were quick and effective at impounding my car. They wasted no time, and I'm very happy with the results!

They really got me out of a pickle and I’m super grateful for their help

I've never had to call for a tow, but I did today. I called and spoke with Butch who was so nice and very thorough. He took all my info, told me how much it would cost and it would be about two hours. And they were here in two hours. The driver, Chuck, called when close by. He expertly maneuvered his tow truck in our small parking lot, loaded the car, took my payment, wrote up the receipt and was gone. I would recommend McGann & Chester Towing always!

Had an accident, car towed, and Jay helped me out on a rainy night.

Thank you for all the help and advice! Appreciate your time and i wish you the best!

The staff was very helpful. He was patient in looking for my car. He even took the plate off for me.

Get your driver ID ready

The got to me very quickly which I was grateful for as I was stranded along a very busy highway. Driver was personable and helped me climb in and out of the truck. Overall great service.

Broken wheel on my freightliner resulted in failed hub assembly. During delivery at customers garage they picked up the parts needed & came to me, fixing my truck in RECORD TIME! They came out immediately, were VERY courteous, & did an Excellent repair job in less time than initially quoted! They had me back on the road in a couple hrs. (I know this sounds like an exaggeration but in my 20 yrs on the road I have never had such good service so fast!) HIGHLY RECOMMEND! Thanks again Chad & Dylan!!

Professional, on time as stated, courteous – Customer service has suffered due to a shortage of workers, leaving businesses to hire and keep bad employees with poor work ethics. I’m glad to see this business has maintain a standard.

Quick,friendly,thorough,very helpful,and very patient.

The people are amazing here and they work with you instead of against u.

Good people

Jay the tow truck driver was great i got into a accident where i got rear ended state troopers got me a tow and he even gave me a ride home excellent service and very friendly i would highly recommend

Professional and efficient. Thank you.

I couldn’t ask for better service!! They were courteous and efficient. Thank you Brian!!

Professional and thorough. Fantastic driver, Weaves through city rush hour traffic got me and the vehicle to the garage in safely and in one piece.

Last night I locked my keys in my car around midnight, along with my phone. A local police officer was around and assisted me and suggested this company's services. The fella I can't remember his name, came very fast and was able to help. He even gave me a discount. Much appreciated. I would recommend this company and their services.

I had McGann and Chester flatbed my racecar from my old house to new one. They were on time and the gentleman (i believe his name was Charles) was very nice and professional. He took great care getting the car loaded up and got it to the new house with no issues. He was even able to maneuver into the driveway and lay it down in a way that it rolled right off the ramp directly into the garage. Made the process very smooth and easy. Def recommend.

Excellent service. Super professional and detail oriented. Took outstanding care of my car.

It was good ride and driver knowledgeable

They towed my tractor trailer and got here expeditiously they were very professional.

Flatbed service was fast, friendly.

Very orderly, friendly, helpful people. Would like to thank them for their assistance.

War quick to respond. Act very professional

Called and owner showed up in five minutes to evaluate, he happened to be in the area, and had his employee Ryan pull it out smoothly and easily. Highly recommend this company. Great customer service and quality work.

Great and super quick.

The truck arrived quickly, and the driver was professional, courteous, and knowledgeable. I highly recommend McGann & Chester Towing.

I've used them for years for commercial truck towing and they are always great to deal with.

I think they get a bad rap because they have the city contract to tow cars. I got stuck on 579 north right on the gore point of the etna/28 exit. Guy came and towed my truck back to my house, got it down off the flatbed (big pickup, 8ft bed) and then the guy took a few minutes of his time he didnt have to and showed me how to fix it. Id rather pay 35 bucks for the fuel module and put it in myself than take it to a mechanic and get charged hundreds. Great service, friendly dispatchers, great tow guy. Top not…

Very professional and importantly prompt. Jay was there in twenty minutes after I had been waiting for another company for over an hour. He got me home in short order and safely. Will always call them first in the future

Super great. Very helpful. Very nice ! Affordable.

Only if you need there help otherwise there probably housing or towing your car,$$$

Great food

Chad saved my day. Had me up and running in minutes. While the rest of us tried everything we can think of. Thank you thank you. Highly recommend man and company there.

Fast friendly service

Excellent service, super gentle on my truck

I had a vehicle in an accident and it was towed to their lot for storage. When I went to retrieve my belongings the office staff as well as the attendant who escorted me to my vehicle were all very helpful and accommodating.

I called McGann & Chester to tow my car downtown. They answered quickly & had a tow truck within 40 minutes. Jay was awesome, kind, and efficient with towing my car. I highly recommend using them if you need a tow!

Always fast service, get the jobs done and reasonably priced.

Good people make a great company. Friendly and very helpful.

Mr.Joey Jit And the 2nd tow driver. I called and was told there would be a 2.5hr arrival time for a tow service. they called 30mins later and arrived 10mins later. Big ups to this. professionalism from start to finish. most places want your money, Joey recommended there yard and cost me less then half compared to where I was going to have it towed. Perfect.

They fixed my trailer door fast .I'm so glad we used them! Don't use oaks, they lied and refused to come out. They were awful!!

Top quality mobile repair! Professional, knowledgeable, great work and priced accordingly. Highly recommend them! And Chad was great to work with! My brakes and left signal went out in my trailer, he replaced the wires and got it working again.

Came through on very short notice for an emergency tow for my partner who was stranded roadside. Insurance estimate was nearly 3 hours for their tow service but McGann got a truck there in under 30min. Not any cheaper than a standard tow rate but you pay for what you get as they say. Very satisfied they were able to match our urgency and assist when needed.

Always quick and professional!

🤟🔷️

Nice and very helpful. Their towing service is related to AAA somehow.

I am a quality carriers driver and your guys came and towed me a mile or so to a safer location. The service truck that did my repairs was excellent also. I wish I could have got there names but they worked the evening shift at 8 pm on 8/27/21. If you could look them up they are excellent guys.

Friendly knowledgeable staff. Family owed and run.

The lady named Daphne was very professional and gracious to work with when retrieving my granddaughters stolen vehicle.

They do what they do… Not convenient.. But necessary

Very nice and professional Arrived fast and no hidden charges. Shouldn't be, they cost enough.😝

Very kind people when daughters car was in a accident.

Picked us up on estimated time and knowledgeable drivers on how to tow our 24 ft Box truck 👍👍

Very easy to work with, which was a pleasant surprise! After a wreck, Pittsburgh Police had my car towed here, and my insurance totaled it. It was super easy to get in to retrieve all my personal belongings (Though they only let one person in, so be prepared to do it all yourself), and they were patient while I got everything out, even helping when I had trouble with my license plate. Just make sure to take your ID and a copy of your vehicle registration or title with you to prove ownership (if your regi…

Jay really helped my boyfriend out of a jam this morning and we couldn't be more appreciative. He was fast, knowledgeable, and an overall great guy. We will absolutely be using this service from now on.

Really bad morning got alot easier when Jay pulled up. Car needed pulled out of a ditch and with these Pittsburgh hills, I didn't make it easy on him. I'm happy to give McGann and Chester my business now and in the future. Thanks again Jay.

Very professional

They have great customer service and the drivers are knowledgeable about their jobs.

I clipped a curve and pushed my bumper into the tire they changed the tire and straightened the bumper and you can't tell it was bent definitely recommend them

Work truck broke down and got towed back to branch

Main facility cannot be accessed by truck. Must call and you will be directed to an off site location.

Service was great

They do not overcharge they are extraordinarily professional and fair you couldn't ask for any better service under the circumstances you might find yourself and your vehicle at their locations.

Towe guy was very nice and respectful he helped me better understand what exactly was wrong with my car. With that i can say i learned something from him . great customer service i would recommend this company to others he towed my Nissan exterior 2008 . pricing was reasonable thank you kindly for making me a satisfied customer

Thanks for your prompt and courteous service when we were in need of help with a blowout. We were stranded three hours from home on a Saturday evening with a bus load of athletes. Special thanks to Brice for his hands on interest in getting us help and his follow-up calls to check on our progress. Brice and the tow truck driver were friendly voices of encouragement. Thanks!

Great and friendly service

He took great care of my Tesla!!! Thank you!

McCann &Chester Towing made a bad experience bearable. The driver was able to tow my car from a garage on the North Shore and get it home safely. I recommend.

My driver was Mr. Boo. What a great individual indeed. Knowledgeable, on time, company man through and through. He could have left as we were waiting for keys but he waited. I will request him again.

Very pleasant and polite

McGann and Chester came through when AAA could not. Been a AAA member for 45 years – when the AAA driver arrived he said he couldn’t get me out and didn’t want to risk getting stuck himself. He left with nothing but me in my car stuck in the snow in a remote area. When Ryan from McGann and Chester arrivals he said simply no problem. It did take him about 45 minutes to pull me out, but he did it professionally and with confidence. I definitely give McGann and Chester five stars. When nobody else can do it c…

Very polite and had me off the ice in about 15 min and rolling

(Translated by Google) Excellent. (Original) Excelente.

Friendly, professional, honest.

I called them to come and give me a jump they came to be in less than an hr the customer service was superb and fast i would highly recommend them.

Excellent service. I called billy he sent the truck there in 15 minutes. The driver was very polite and professional. Great local family owned business. Thanks

Our Tri Axle broke down with a full load on. 72,000 lbs. These guys towed the truck back to our shop. Great Responds time and Great Price. Thank you !

I was so happy with their services!😀🙏🏻

Had a great experience. Nick was awesome, took care of my issue when another company couldn't. He went above and beyond. Excellent customer service and professional. They know what they are doing.

Did have my car

Thank you for your service . My driver was jammed up in a ditch and you guys were life savers. Thank you.

This is my first time that I visited the office of McCain & Chester to talk to Daphne on surrendering my vehicle which I know longer need anymore. Herself along with the entire staff are very kind, helpful, and professional. Now I got they're business card & I would recommend anyone I know who needs any service done on any circumstances. McCain & Chester deserves more than five stars. They're there for you 24/7 & they're the best place in Town.

Good people

Friendly staff

McGan&Chester services is prompt and professional their equipment is top notch

The rate was a little higher than expected but the driver, Mr. Boo, was professional and courteous to me through the whole affair. The man deserves a raise!

Got a recommendation from a friend of mine who works in a high position in the auto repair field. He suggested this place citing good reviews from stores he services. Can confirm. They were early and professional.

Most professional tow truck driver I’ve ever used and very good and knowledgeable I’ll never call another company these guys the best tnks Mccann and Chester Gary&Sons Tree Svc

Jay was quick and very kind. I was very appreciative of his help and service. He was familiar with the dealership where I had to go and he helped me a ton.

Let’s be honest, who is happy when they get towed?!? Exactly! But everyone there is kind, patient and makes the experience not so bad. If you need a tow, call them if you got towed there…consider yourself lucky! They’re nice and reasonably priced. Now if you excuse me while I feed my meter…

I will say this, I called the lady who answered the phone was so polite, understanding, and just plain out genuinely a good hearted person. I was locked out of my car in the cold with my child. She sent someone right away. The man came and was able to get the passenger door to open after trying the driver door, the lock and the driver door again. I thought he was ready to give up but he went to the passenger side it was not working, I could tell he wanted to stop it was cold he didn’t and on the last try he…

They were fantastic and helped us get our car to the service station.

Great experience using McGann's. Boo our tow driver was knowledgeable and very helpful.