Reviews

Had to have a recovery for a semi trail brought to my site and they were friendly and quick

Great customer service

They were on time and reliable and put my car just really wanted it

The driver was professional and courteous. He knew his job and dud it well.

Ford LN700 towed from Sewickley to our store. Great fast service and good pricing. Will use again for towing services. Thank you

Robert was the absolute best. He was patient kind and so very helpful. Robert did the magic getting my containers where they needed to go. Highly recommend this company and ask for Robert. 😊

I was in an accident and waiting over 4 hours for a different tow truck, called McGann and they were there within the hour of calling to be picked up, even at 12:30 at night they were still quick and personable. Will call again if tow services are needed.

Best experience I could have hoped for. Kind, fast and thorough. Will use for every tow.

Very quick and efficient!!

I was having a terrible day! Stuck on the highway for 5 hours! Your driver changed my bad experience into a positive experience! He was Extremely Polite, Professional, Personable, and an Overall Good human being! Please thank him again and God Bless! Vince

Real nice

The best in the city for Tesla towing hands down. Super down to earth and veteran drivers. Thank you so much!

Very polite and fast

Friendly helpful

I called several local places and was given the run around with giving me times, or not wanting to tow something to the other side of the city… or had no shows before I called these fine folks. They showed up within an hour of me calling them. Keith, the driver called / texted when he was on his way and let me know the truck was dropped off. All done within a few hours. No call backs or screwing around.

Towed truck to shop. Friendly and prompt.

Great guy great job!

My car was stuck in a parking garage. And they were the only ones willing to do the job! I appreciate everything they have done! My car is at the dealership!

Great people. Easy to deal with.

Wonderful customer service. Able to give us a quick quote and delivery timely services. The truck driver was also friendly and able to call to update us on arrival time. Would recommend and use again!

Got on site at the time they said, got the vehicle ready, on the truck and on the way to the shop in a short time.

Great company and my tow Driver was very prompt and professional

Great communication and pictures along the route, great job.

They promptly answer our calls and concerns. They care for our equipment. Their price is on point. Joie (heavy haul) and Talmin (flat bed) and arrive promptly and deliver in a timely manner. Both drivers are fantastic at finding destinations! Our array of customers often compliment their professionalism, driving skills, and safety knowledge!!! Respectfully, Jayme Lynn Sunbelt Rentals

The driver was awesome. Very helpful finding out where to drop the broken down rental car.

Best in the Pittsburgh area for heavy towing and recovery. We use them exclusively and can't recommend them highly enough! Hunter Idealease.

Very fast and professional.

Was great.

Very professional service. Truck driver called ahead of time and provided time of arrival, arrived exactly on time, very quickly loaded and secured the car on truck and delivered to the service center.

Great service

They showed up quickly and took the truck where it was to go. Couldn't have been better Thanks

Driver was quick, knowledgeable, and friendly. Also was able to have a decent conversation on the ride to the shop.

Talmin was my guardian angel today Thank you so much for saving me and brightening my day!!! God bless your sweet heart!!!!! I highly recommend this place for towing…I made it home safe and sound..What an AMAZING man I met thank you Officer Angel!!!

Absolutely wonderful experience and very experienced and professional! Highly recommend

As the owner of Mj Automotive we regularly us Mcgann and Chester for our customers towing needs. Top Notch !

Trailer was grounded in Cemetery . Excellent service and very knowledgeable & friendly employee..

I had a fantastic experience with this tow. I needed to have my car towed to a dealership in the snow, he was very accommodating, patient and polite. I especially appreciated his promptness and communication. Could not have had a better experience, would definitely recommend this company!

Great towing company, had good experience working with this guys.

There is no choice for just a regular tow but they were there in 15 minutes. They were just great. I would most certainly use them again.

Very experienced

The operator of the tow truck was awesome. He was excellent at his job. Will definitely be my first choice if I needed towed again.

Haven't used this business yet but I have it saved for any emergency tows needed. There was an episode of Adventures with Purpose on YouTube that shouted them out as an amazing towing service in Pittsburgh that helped them without any issues. They helped with removing a vehicle that was linked to a missing person. What an amazing, beautiful work displayed by our city! Thank you for your services in that extraction.

Amazing!!! So nice and super helpful!!! Literally the best experience I have had!

Above and beyond for my purpose being thier, loaded me and was on my way…Thanks MC

Towed my recovered stolen car; then towed it to my garage for repairs.

Thanks for the info. Saved me some money

EVERY ONE WAS VERY NICE AND PROFESSIONAL

My driver arrived in a timely manner and was really professional and friendly I really appreciate it.

A very courteous driver helped pull the car which was not running out of the garage and delivered it to my preferred mechanic.

They came for the car and towed it to the shop no problems. Serviceman was courteous and kind. Great experience!!

Ryan and his team were fantastic to work with! Thank you!!

The tower and the caller was very helpful

Driver was quick and efficient.He was also a nice guy. Gave me some good advice and made me feel better after just crashing my car.

Had my classic car hauled to restorer for evaluation for sale. Chuck arrived within 15 minutes of appointment. He is very friendly and professional. He delivered the car promptly and safely. Pleasure doing business with McGann & Chester.

My first time trying to get a car towed from a storage lot so I wasn't sure what to expect, but the staff were friendly, patient and even offered suggestions for other towing garages that may have cheaper rates.

Incredible service. Very professional and affable guys all the way around from Ryan who answered my call to the two gentlemen who helped towed my car. Would recommend to anyone

Get my car towed with T. He is professional and friendly, and took care of everything I needed. Would recommend this business!

Dennis the flat bed driver was very professional.He called when he was on his way and gave a time of arrival. He handled my BMW with care .A special thanks to him .

Great tow company, very friendly and knowledgeable. Driver was a great help!

Good people to work with to get my food truck towed.

Great service and friendly staff.

I am so impressed that McGann & Chester Towing gave their time and equipment to help Adventures with Purpose recover the vehicle of Tod DiMinno. They did this simply out of the kindness of their hearts, not expecting to get any kind of "credit" for their actions. Hats off to this company and AWP for helping give his family closure. I would highly recommend you to anyone out there needing your services. What an awesome company you are for helping do this.

Thank you for your efforts to bring Tod DeMinno home to his loving family. Working with law enforcement, AWP and Chaos Divers. You did a wonderful service to your community.

Great company thank you so very much for helping AWP!

Keep up the great work. Thanks for helping Awp,vhaos divers and all the other teams. Youre doing amazing. Youre all in our thoughts and prayers as well.

Great service and fast response.

The driver of the tow truck company name is David he was outstanding knew what he was doing took care of my truck got me to the shop safe and sound . I hope I don't break down again but if I did I will call him right away no problem he was a real professional

Having used the other towing companies that spontaneously appear in Pittsburgh following an accident, I really appreciate the courtesy and professionalism of McGann and Chester's drivers.

Polite and did a great job!

I requested tow services at 4pm and J & E Towing was initially the company that was sent to me I waited until 1045 pm and they cancelled it. McGann & Chester was then called and they picked up my car within 20 mins! Thank you guys

They were extremely kind, accommodating and reasonably priced. I would highly recommend!

Guy came out super quick was cool to talk to as he hauled my van out to local ntb to get a tire fixed. I was happy overall he treated my vehicle nice too

Great

Excellent driver

Very courteous and friendly. Enjoyed talking with him the trip back to building.

I would like to take a moment and tell you about the Company that I proudly work for I was hearing a noise in my tires I noticed it hot louder and louder I told the head Mechanic and he had his tram.of Mechanics check it out l. Well I can say I came in to work today I told one of the Mechanics the noise was still there he said let me check it out. Well when he took off the tire he noticed the springs were broken he emediatly replaced them and made sure the teuck was safe to be on the road I just want to say…

Good communications. Flexibility. Clear explanations. Good firm.

Driving was very good and polite. Forgot my key fob in the door of the truck he was going to tow for me and brought it to the door for me.

Craig Quinn, my tow driver last night, Sunday night in downtown Pittsburgh, was my night in shining armor. I just moved here a few short weeks ago, on my way home from Pittsburgh airport I had a collision on a Sunday night right after the Pittsburgh Steelers game. I have never felt more alone in a brand new city, the PennDOT technician who showed me where to park my damaged vehicle, gave McGann and Chester's number. My insurance company was useless, and then Craig showed up. He not only found me the perfec…

They were very quick and courteous. The driver called to let me know when he arrived.

This is my second tow with the same driver and each time has been fast and professional the driver is a cool guy and he knows what he’s doing no damage to my truck and he was able to drop it exactly where I needed it all in all 10 out of 10

They were quick, professional and communicated clearly. I can't remember the names of the drivers, but they were friendly enough and got my rig and trailer to a shop without any problems. Would use again if need be.

Driver was on time professional and most importantly, a safe operation. 5stars!!! Number programmed in my phone!

Great company and great, experienced drivers. Highly recommended.

Did everything as expected. Good communication s with owner of vehicle

Excellent!

Very conscientious and profesdional

Prompt service

My car wasn’t working so I called this company to have it towed to the auto repair shop. They immediately assigned me someone who would get there in two hours and also gave me a quote and explained it. I found the price very reasonable since my car was in a basement garage and it was going to be a challenge getting it out. Billy was the one who came to assist, he arrived on time and was very patient and kind with me, since I was very nervous and stressed. And it turned out the problem was the battery and th…

Fast service

They came when AAA dropped the ball while I had to pay outside of coverage for it, it saved me hours of wasted time. Driver was very friendly.

Extremely professional. Kept me updated on the status of my vehicle. The driver was friendly and was a total professional. Highly recommended!

I got a trailer stuck in the operator was thoughtful and did an excellent job in a challenging situation it

Everyone I spoke to was very helpful! My car broke down on the way to work on a busy road, so it was very stressful. McGann & Chester Towing made it very simple to arrange a tow and get picked up. Thank you so much!

Their tow truck came to help at a very quick pace and really helped out in a bind. The service was very appreciated in a time of need.

Great service! Very fast! Talmin was very professional and informative! 100% recommend when in a bind!

Showed up earlier than expected and was very friendly!

They did a fine job, showed up very fast, in just above 1/2 hour, the driver knew what he was doing and loaded my car and delivered it to TESLA in around one hour.

He was great

Very nice, friendly, great service.