Mobile Diesel Mechanic Saves Semi Driver over 1K
Last week, our Mobile Diesel Mechanic helped a Detroit Diesel with a damper pulley failure. In the past, a semi with a damper pulley failure would have called to get a tow. When McGann & Chester dispatcher heard the problem, we instead recommended our mobile diesel mechanic team instead, We knew we could save the driver loads of money. Just as critically, we knew we could save the driver loads of time.
We sent one of our mobile diesel mechanic teams out to a rest stop near Belmont, Ohio. On they way they stopped to get parts for the repair. An hour later, they pulled up in two fully equipped 2020 diesel service trucks ready to get to work.
They arrived to find that the driver had coasted into the rest stop after the damper pulley failure. The truck was parked safely and out of the way. We got to work, put down both tailgates, gathered together our tools and started disassembling the Detroit Diesel engine. Rain was coming down, but our team persevered and powered through cold hands and cold ears. They removed the drive belts and other accessories until they could get at the damper pulley. They replaced the belt, reassembled everything and sent the driver on his way.
Here is what’s important, instead of taking days, our mobile diesel mechanic team finished the whole job in under 8 hours by the side of the road. Great job, guys. Much appreciated.
Details for Mobile Diesel Mechanic Damper Failure
The semi driver called into McGann and Chester and we recommended that our mobile diesel mechanic team be sent out instead of a tow. The mobile diesel mechanic team would save our client money. The mobile diesel mechanic team would also save the semi driver time. On the way to the Belmont, OH rest stop, where the semi was waiting, our mobile diesel mechanic team stopped to buy parts. Shortly thereafter, they pulled up to the semi in need of repair. The mobile diesel mechanic team spoke to the driver and confirmed the work that needed to be completed. Using the tailgate of both trucks as work benches they began work on the semi. First, they removed the drive belts and other accessories, including the inner core-line and the alternator. Removing these parts took several hours. Once ¼ of the engine was dis-assembled, the mobile diesel mechanic team was able to get at the damper pulley. After the damper pulley was installed, the mobile diesel mechanic team reassembled the core-line, alternator, and other accessories. The semi driver then continued on his way. The McGann and Chester team returned to the Pittsburgh headquarters.